THE ANNUAL MAINTENANCE CONTRACT FEE AMOUNTS TO 15% OF LICENSE PRICE. ETM ACTIVELY SUPPORTS THE ACTUAL VERSION PLUS THE TWO PREVIOUS PVSS VERSIONS (MAX. 3 YEARS AFTER PURCHASE). FURTHER SERVICE LEVEL AGREEMENTS (SLA'S) WITH SPECIAL CONDITIONS (REACTION TIM

THE ANNUAL MAINTENANCE CONTRACT FEE AMOUNTS TO 15% OF LICENSE PRICE. ETM ACTIVELY SUPPORTS THE ACTUAL VERSION PLUS THE TWO PREVIOUS PVSS VERSIONS (MAX. 3 YEARS AFTER PURCHASE). FURTHER SERVICE LEVEL AGREEMENTS (SLA'S) WITH SPECIAL CONDITIONS (REACTION TIME,) UPON REQUEST.

WARTUNGSVERTRAG JAEHRLICHE WARTUNGEBUEHR BETRAEGT 15 % VOM LIZENZPREIS ETM UNTERSTUETZT DIE AKTUELLE RELEASE UND DIE LETZTEN 2 PVSS RELEASES (MAX. 3 JAHRE AB LIZENZKAUF) AKTIV. WEITERE SERVICE LEVEL AGREEMENTS (SLA'S) MIT SPEZIELLEN BEDINGUNGEN (REAKTIONSZEITEN,) AUF ANFRAGE.